Sony Vaio Series Manuel d'utilisateur télécharger pdf (Page 50)

VAIO Digital Studio Computer Quick Start

Why doesn’t my modem work properly?

Your modem may be experiencing equipment or software conflicts. If your

modem is not functioning properly, check the following:

❑ Check that the telephone line is plugged into the Line jack.

❑ Check that the telephone line is working properly. You can verify the line by

plugging in an external device such as a standard telephone or fax machine

and listening for a dial tone.

❑ Check that the access telephone number (POP) is correct.

❑ All software applications that are preinstalled by Sony are compatible with

your computer’s modem. If you have installed other software, contact the

software publisher for information on how to configure the software in order

to recognize the modem.

❑ If it appears that your modem is not functioning properly, check the device

status.

1 Click Start in the Windows taskbar, then click Control Panel.

2 Click Printers and Other Hardware and then select Phone and Modem

Options.

3 From the Modems tab, click to select your modem.

4 Click Properties. The Modem Properties window appears.

5 Review the information in the Device status section. If your modem is

not working properly, click the Troubleshoot button. The VAIO Help

and Support Center window appears.

6 Follow the on-screen instructions to resolve the problem.

✍ You may need to reinstall the modem drivers. See “Reinstalling device drivers” in the

online User Guide for more information.

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Sony Vaio Series Manuel d'utilisateur Page 50