Sony VGN-FS Series Manuel d'utilisateur télécharger pdf (Page 122)

122

Troubleshooting

Internet

What should I do if my modem does not work?

❑ Make sure the telephone cable is securely plugged into the modem port on your computer and the wall jack.

❑ Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone.

❑ Make sure the telephone number the program is dialing is correct.

❑ Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are

compatible.)

❑ Make sure the modem is the only device connected to your phone line.

❑ Follow these steps to check the settings:

1 Click Start and then Control Panel.

2 Click Printers and Other Hardware.

3 Click Phone and Modem Options.

4 On the Modems tab, check that your modem is listed.

5 On the Dialing Rules tab, check the location information is correct.

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Sony VGN-FS Series Manuel d'utilisateur Page 122