Sony SAT-A4 Manuel d'utilisateur télécharger pdf (Page 88)

Symptom

Possible Causes and Remedies

Cannot find the station of the pay per

view program you've ordered

□ See "Checking and Cancelling FPV Purchases" on page 45 to get information

(station, start times, etc.) about programs you've ordered.

Cannot cancel a pay per view order

via the Purchase menu option

□ You cannot cancel pay per view orders that you've watched or tuned to. Also,

you can cancel only programs you've ordered using the remote control. Call

your program providers for details.

Program guide does not bring up the

program you've chosen

Cannot display favorite stations

□ You must press the button to select the program you've highlighted.

Although the guide automatically tunes to current stations that you highlight in

any of the guides, you must press the button to complete your selection.

□ You must set up your Favorite Station Guides before favorite stations can be

displayed. See page 37.

□ If you selected a program guide using CATEGORY GUIDE or CATEGORY LIST,

some of your Favorite Stations may not be displayed when you press the

FAVORITE button. This is probably because the program that's on the Favorite

Station is in a program category that's different from the category or

subcategory you selected for the displayed guide or list.

Ratings limit, spending limit, or pay

per view lock not working properly

□ Check locks and limits. Then check that the system is locked. See Chapter 5.

Cannot access locks or limits screens

□ The system must be unlocked before you can make changes to the locks and

limits. See Chapter 5.

Cannot lock or unlock the system

□ Make sure you've entered the correct passcode. If you've lost or forgotten your

passcode, call your program provider. See "Customer Support" on page 2.

Audio track is not available

□

Not all programs offer audio tracks. See page 56.

Language of audio track is incorrect

□ Check default language setting. The program provider may not make available

all the languages displayed in the Set Default Language screen. See page 57.

Check the audio track setting. See page 56.

Cannot record programs on VCR

□ Check to make sure the VCR is connected correctly, and that the VCR is set to

receive the signal from the Digital Satellite Receiver. See Chapter 3.

If you are using the automatic timer to facilitate the recording of programs,

make sure the program you are trying to record does not conflict with any locks

or limits that have been set. If you are using the timer for PPV programs, you

must purchase these programs in advance, which may require that you call your

program provider to order the program.

Make sure you are not trying to record a pay per view program that is copy

protected by Macrovision. Some pay per view programs are copy-protected at

the discretion of the copyright owner. Call your program provider for details.

One Button Recording/IR Blaster is

not working

□ Check to make sure the IR Blaster is connected and placed correctly. See

"Connecting the IR Blaster" on page 18.

□ Check the code for your VCR. See "VCR Recording" on page 66.

□ Check to make sure the Video line input, which connect the Digital Satellite

Receiver to the VCR, is correctly selected.

Main Menu, buttons 4 and 6, do not

include the program categories that

you want

Q Use CATEGORY GUIDE to change the program category shown in button 4.

Use CATEGORY LIST to change the program category shown in button 6. See

page 32.

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Sony SAT-A4 Manuel d'utilisateur Page 88

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