Sony PCWA-A100 Manuel d'utilisateur télécharger pdf (Page 22)

This section describes how to get help and support

from Sony, as well as troubleshooting tips for your

Access Point.

About Sony’s Support Options

Sony provides several support options for your Access

Point. When you have questions about your Access

Point and its related software, check these options for

answers:

❒ This guide explains how to use your Access Point.

❒ The Sony Access Point support Web site

(http://www.sony.com/wirelesslansupport/)

provides the latest information on your Access

Point. On this Web site, you will find:

• Answers to Frequently Asked Questions (FAQs)

• An electronic version of the Operating Instructions

• Help files

• Installation information

• Software updates

❒ The Sony e-mail support service answers your

questions by electronic mail. E-mail your question

and a customer service representative will reply.

To send a question to Sony e-mail support, fill out

the e-mail

form at

http://www.sony.com/wirelesslansupport/.

❒ The Sony fax-back service provides you with

answers to commonly asked questions. You can use

this automated service to request a list of available

topics and then select the topics you want to receive.

To contact the Sony fax-back service, call 1-877-760-

7669.

❒ The Sony Customer Information Services Center

offers information about your Access Point and

other Sony products that work with your computer.

To contact the Sony Customer Information Services

Center, call 1-877-760-7669.

Getting Help

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Sony PCWA-A100 Manuel d'utilisateur Page 22